For the fourth step of the new business account onboarding flow you will enter a credit card to cover your monthly Pay By Group fee and any fees due to Pay By Group for accounts using a gateway. If you have elected to use a bank account as your billing source, then you will automatically bypass this step.
To complete this step, simply enter the requisite information into the pertinent fields and click the Save card button to proceed. If you receive an error message, check:
- That you have entered the name on the card, card number, expiration date, and security code exactly as they are printed on the card.
- That the card has not expired.
- That your bank did not reject the authorization we attempted to place on your card to verify it.
If you’ve checked that your card information is correct, the card is current, and there are sufficient funds in your account, but are still getting an error message, please contact firstname.lastname@example.org for assistance.